Table of Contents

Acknowledgments
About the Website
Foreword
Introduction

Chapter 1: Systems Librarianship 101: Defining Systems Librarianship

  • Library Skills and Communications
  • Yes, You Are a Systems Librarian
  • Establishing Competencies
  • Systems Librarians as Change Agents

Chapter 2: Systems Librarianship 102: Desktop Software You May Need to Master

  • Open Source Software
  • Operating Systems
  • Productivity Softward
  • Web Browsers
  • Integrated Library Systems

Chapter 3: Systems Librarianship 103: Web Applications You May Need to Master

  • Web Design
  • Web Programming
  • Cloud Computing
  • Virtual Reference

Chapter 4: Systems Librarianship 104: Other Technical Areas You May Need to Master

  • Mobile Applications
  • Networking
  • Troubleshooting
  • Antivirus and Workstation Security
  • Miscellaneous Issues

Chapter 5: Organization of Knowledge

  • Inventorying
  • Licensing
  • Support Information
  • Statistics
  • Documentation

Chapter 6: Research Techniques

  • Resources
  • Techniques
  • Dealing with Technical Support
  • The Support Interview
  • Researching Technology Purchases

Chapter 7: Networking

  • Online Discussion Groups
  • Social Networking
  • Interest Groups
  • Associations and Conferences
  • Informal Networks
  • Developing Networking Skills
  • Collaboration

Chapter 8: Instruction Techniques

  • Adult Learners
  • Training Techniques
  • Training Staff
  • Training Patrons
  • Ad Hoc Opportunities
  • Setting Up Sessions
  • Online Training
  • Screencasts and Video Blogs
  • Setting Boundaries

Chapter 9: Independent Study

  • Online Classes and Tutorials
  • Communication College and Computer Training Center Classes
  • Local Workshops
  • Library Schools
  • Self-Education
  • Current Awareness
  • Funding Training Opportunities

Chapter 10: Administration and Management

  • Creating a Technology Plan
  • Buying Software
  • Managing Systems Staff

Chapter 11: Integrated Library System Migration

  • Integrated Library System Management
  • Selecting a Vendor/Product
  • Data Cleanup
  • Staff Training
  • Computer Upgrades
  • Changing Over
  • Patron Training
  • Usability Testing

Chapter 12: Life Lessons

  • Finding a Job
  • Branching Out
  • Negotiating a Promotion (or Raise!)
  • Technostress
  • Ethics

Conclusion
Appendix A
Appendix B
Appendix C
About the Author
Index